Customers can cancel their orders or services with Oath Organics up to 48 hours before the scheduled delivery or service date without incurring any fees or penalties.
Cancellation Methods:
To cancel an order or service with Oath Organics, please contact our customer support team via email at [your@email.com] or by calling [phone number]. Alternatively, you can use the online cancellation form available on our website [https://oathorganic.shop].
Refund or Credit:
Upon cancellation within the specified time frame, Oath Organics will provide a full refund to the original payment method used for the order. Refunds will be processed within [X] business days. Alternatively, customers may choose to receive a store credit for future purchases, if preferred.
Fees or Penalties:
Cancellations made within 48 hours of the scheduled delivery or service date may be subject to a cancellation fee equal to [X]% of the total order cost. This fee covers administrative and processing expenses associated with late cancellations.
Special Circumstances:
Oath Organics understands that unexpected emergencies or exceptional situations can arise. We will consider exceptions on a case-by-case basis for cancellations due to extenuating circumstances. Please contact our customer support team to discuss your specific situation.
Communication:
To ensure the cancellation is properly processed, customers must receive a confirmation notice from Oath Organics. This confirmation can be sent via email or provided over the phone, depending on the method of cancellation.